2004-09-27

See, I've got a four leaf clover; it's gotta bring a little luck

My sleeping habits are so weird. I don't really have a consistent "sleep-time"; for example, I slept (approximately) 11pm - 3am, and I'll be up until after we play D&D tonight, or, if things go oddly, until after I get off of work tomorrow.

Speaking of which, today was a fun day. George called last night and said he was stuck in Austin, and ended up not coming in. Today, he didn't even call. So he's fired. Which is good, despite my previous comments. Although it did force me to work a little longer than I hoped for - Thomas was hoping to pick up extra hours, so he was going to come in at 2 for me; Rudy ended up bringing him in about noon and he stayed past five; I worked 8 - 5. Came home, mowed the lawn (front and back) and Ms. Adam's front lawn (since her lawn mower is broken right now), then showered and went and gave Freddie a ride to work. Saw Lilly again, not that that matters.

My schedule for this week is interesting -
Tue 8 - ? (Couldn't read it, though Rudy thinks it's 2 or 3)
Thu 12 - 6
Sat 8 - 5
Sun 8 - 5

Saturday and Sunday are going to be fun - back to back 10 hour (trust me, they'll stretch that far, especially Saturday) shifts. Though I do I have Friday off again; maybe I'll come up with something to do this time.

Last night, a large group pulled up - apparently, some team from Kansas City or something. We got slammed - that's why I ended up staying 'til 11:45 or so. They kept trying to order from the stalls (along with some boy scouts that pulled up today). That segues into another story from last night (this is pieced together from talking to Adam as well as my own experience last night):

Several people were trying to order from stalls on foot. We don't allow that, for various reasons. First and foremost, your safety. If a customer is standing close to the menu board, there's a chance a car won't see them and will pull into that stall, which can be very bad for both the person on foot and the driver. Second, if they order from the stall then move to the patio, that causes a great deal of confusion on our part, since each order is keyed to the stall it's ordered from. That situation is only compounded if a car subsequently pulls up and orders from the same stall; in rare occasions, the original food will be delivered to the customer in the car, and if they're not paying attention, they won't realize it's not their food (the carhop reviews the order, but the customers aren't always paying attention when they do so). So it's not like we refuse to allow people on foot to order from the stalls on foot for fun; there are valid reasons, including safety, why we require all customers on foot to order from the patio.

So this lady tried to order from the stall on foot last night a few times, and we asked her to order from the patio each time. Finally, she tapped on the glass trying to get assistance; Adam came up to her and explained what was going on. She complained that several of her friends had already ordered from stalls (on foot) and had been serviced, while the line at the patio was long. Adam explained that we didn't see the people on foot, and if we had, we would have asked them to move as well, then briefly explained the safety and efficiency concerns involved. She threw a bitch-fit, deducing that we must be "discriminating" against her for some reason, and that if she didn't get a coupon, she wouldn't be eating here.

Yeah, I'm laughing too.

Something similiar happened a while back, where I asked someone to move to the patio; he did so, ordered, but left before his food got there (it took less than three minutes) because he was just so angry. I think he flicked me off as he was leaving, and said something to one of the carhops about me as well. I have multiple witnesses, though, that can confirm I was nothing but polite. He called back later, and the converstaion went something like this:

[Phone]: "Ring, ring. Ring, ring."
[Me]: "Hello, thank you for calling Sonic Drive-In. How may I help you?"
[Customer]: "Yeah, remember me?"
[Me]: "No, sir?"
[Customer]: "I was there earlier. Who's your manager?"
[Me]: "Our manager is Davi-"
[Customer]: "That's not good enough!! Let me speak to him!!"
[Me}: "I'm sorry sir, he's gone for the day. Would you like to speak to an assistant manager?"
[Customer]: <Hangs up>

It was just really funny.

Still to come: Another (at least one) post about George Lucas being an ego-driven manical fool who stopped caring about his fans.

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