2004-07-31

Well, I guess I basically fixed Aunt Ann's computer

Mom called her, and got a list of what was wrong:

1) The A:\ drive, which they had recently installed, wasn't working.

2) They installed a CD Burner, and their old CD drive was no longer working.

3) They couldn't install Roadrunner.

I don't see the problem here. I mean, most software lately comes out on CD, and files worth sharing can either be emailed or are too large for a floppy. But whatever. Secondly, I'll bet the Burner can read faster than their old drive, by simple viture of being newer, so what's the big deal there? Finally, I don't know anything about Roadrunner, and troubleshooting software you've never used without it there is.... difficult?

So I put a disk in the A:\ drive, and it reads it just fine. Problem solved.

I can't find any reference or anything to the CD drive that isn't working in the Device Manager or anywhere, so I check the physical connection. There isn't one. Whoever installed the burner just connected it, but didn't connect the old one. Nice. So I moved the primary connector to the older drive (it's on top), and the secondary one to the burner. Booted, and it read both fine. Problem solved.

Man, one of these days, I'll work on *actual* computer problems, not connecting CD drives that aren't connected and running a spyware/adware scanner.

Posts to come:
*Work
*DDR last night

2 comments:

David said...

So... who installed the Burner? Did they take it somewhere to have that done, or did they try to to it themselves?

And why'd they care if their old drive wasn't working if they went through the trouble of installing a Burner, which, like you said, is most likely faster than it is?

Jackalope said...

As I understand it, they did it. I don't really know - I haven't actually talked to them, except through an intermediary. I also don't know about the second drive, except for copying CDs, which I believe would be moderately faster drive to drive as opposed to caching it on the hard drive, especially with older, smaller hard drives (as they have).